Virgin Media Community

[Cbarnes]

I’m receiving email on my iPhone but can’t send, I have settings 

smtp.virginmedia.com as outgoing server 

port 465

use SSL YES 

I haven’t been able to send for weeks I’ve deleted Acc reset several times but nothing works! Just goes to outbox whereas if I log onto virgin I can send no prob but want to do from my iPhone as quicker any help much appreciated 

[用心棒]

Considering trying either of the following to change password:

• https://www.virginmedia.com/my-virgin-media 
• https://www.virginmedia.com/my-virgin-media/forgotten-details/password

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[Carley_S]

Hi @Cbarnes 

Welcome to the community forums

Sorry to hear that you've not been able to send emails for sometime. 

Has the support @用心棒 has kindly offered helped at all? When creating your password please follow this criteria; 

Between 8-10 characters
Start with a letter
Contain at least one number
No special characters

Please let us know if you are having any further issues or have any questions at all. We'll be here to help on the community forums if needed :).