Can't send e-mail from Virgin Mail Server

[andiecayne]

The error message says "An error occurred inside the server which prevented it from fulfilling the request"

Works on the iPhone.

WHY do we have to put up with these issues time and again....Hope someone has a solution.

[ravenstar68 · Accepted solution]

I'd try clearing cache and cookies in your web browser.  Sometimes if the cookies become corrupt it can cause all sorts of strange issues.

Which browser is it.

[Zoie_P]

Hi @andiecayne, 
Thank you for your post and I am sorry you are having some email issues, I would suggest following @ravenstar68's helpful advice on this as he is an email whizz, please pop back if you have tried this and we will be here to assist further.
Thanks,
Zoie

[andiecayne]

Thank you @zoie_P and @ravenstar68

I am using Firefox but whatever issue there was appears to have 'magically' resolved itself.

Andie

[Kain_W]

Thanks for the update on the matter andiecayne,

I'm glad the issue has resolved itself.

Do contact us again however if you have any future queries.

Take care,