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Storyteller58
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Can’t reset my password

I’ve tried resetting my password get through the security questions etc accepts my new password but when entered it takes me straight back to putting in my email to get a new password. 

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Emma_C
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Re: Can’t reset my password

Hi Storyteller58,

Thanks for your post and welcome to our community. 

I am very sorry that you're having some trouble resetting your password online, this isn't good. 

We can certainly help from here so due to the delay in replying I'm going to go ahead and pop you a personal message to get things sorted. 

I look forward to hearing back from you soon. 

Emma_C - Forum Team
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