Virgin Media Community

[RACHEL16]

Hi - just bought new phone but can’t remember my blueyonder password . Virgin won’t accept my security answer ( mothers maiden name ) and I don’t have a paper bill .

thanks

[Zoie_P]

Hi Rachel16,

thanks for your post and welcome to our forums 🙂
I am sorry to hear this, I can certainly take a look for you, I will pop you over a private message just keep an eye out for the purple envelope 🙂
Thanks,

Zoie