Can anyone help me?
Since earlier today it won’t let me access my emails.
I have tried resetting the password etc but it won’t work.
I have a virgin media broadband, phone & tv account so I’m confused as to why this has happened?
Sorry to hear this
It's an easy fix don't worry
Can I just ask how are you accessing the email?
By webmail or through a a client
can someone private message me to help if possible as I need access to some important emails.
I am more than happy to take a look at this for you
I will need to send you a private message to pass security
If you can check the purple envelope top right of your screen that would be great
Now we have moved the email over from the other account
Have you been able to log in and view your emails
If not, can you send me a screenshot of the error message please