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Hel_Hicks
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Can’t connect to ntlworld account

  • Mail can’t connect to my ntlworld account. Any ideas what I need to do to start using my email account again? 
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用心棒
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Very Insightful Person
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Re: Can’t connect to ntlworld account

Is this Apple's or Microsoft's Mail application? What error message, if any, is shown?

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Vikki_M
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Re: Can’t connect to ntlworld account

Hi Hel_Hicks 

 

Thank you for your post and welcome to our community.

 

I am sorry to hear about the issues you are having connecting to your ntl email account.

 

Is the email account linked to a current active broadband account with us?

 

What error message are you getting please?

 

Please pop back to us when you can. 

Vikki - Forum Team


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