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Can't access settings in Outlook 365? (to leave message on server?)

Hi,

I'm running Office 365 Outlook (taken ages to set up in smtp/imap)

I also use Mail washer from Firetrust as Virgin tends to be targeted by hackers and spoofers a lot

Never had a problem until now, as i can't find the setting for leave a message on server?

tried this

https://docs.microsoft.com/en-us/outlook/troubleshoot/installation/enable-leave-a-copy-of-the-messag...

but can't find that setting?

thanks for reading,

any help  would be greatly apreciated 

Thanks

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Re: Can't access settings in Outlook 365? (to leave message on server?)

I'm running Office 365 Outlook (taken ages to set up in smtp/imap)

The key is here:

If you have an IMAP, or HTTP (such as Gmail or Outlook.com) account, mail isn't stored on your computer. All email remains on the mail server until you delete it.

In short - with IMAP you don't have that setting as you don't need it.

You do however have to remember that with IMAP, once you delete a mail, when you next sync your account, the mail will be deleted across all devices.

Tim

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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