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Can't access old ntlworld email to change account settings

Our main virgin media account is set to an old email address that doesn't work.

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Re: Can't access old ntlworld email to change account settings

Hi pfirth.

 

Thanks for posting and welcome to the community. Sorry to hear you're having email issues. Have you tried logging in to the account and changing the username? 

 

Kind regards,

John_GS
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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