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smithy23
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Can't access ntlworld email address

Hi there, 

I have not been able to access my ntlworld email address since yesterday morning. I have tried changing my password as suggested in other forums but this hasn't worked. Could someone please advise on how to fix this?

Many thanks in advance.

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Ayisha_B
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Re: Can't access ntlworld email address

Hi @smithy23,

 

Welcome to our Community Forums and thanks for posting. 

 

I am sorry to hear you are having some issues accessing your email account.

 

I will pop you a PM now so we can take a closer look into this for you. 

 

 

Ayisha_B
Forum Team



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smithy23
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Re: Can't access ntlworld email address

Hi there, 

One of the admins responded to this at the time but it took me a while to respond so I didn't receive a response after that. 

I still cannot access my emails, could someone please help?

Thanks

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smithy23
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Ntlworld emails not working

Hi there, 

I posted here the other day and got a response but the post has gone cold so thought it may be easier to post again. 

I have not been able to access my emails since around Wednesday morning with the message 'Mailbox unavailable, try again in an hour'. I have tried changing my password as has been suggested on other posts but this hasn't worked.

Can anybody help?

Thanks. 

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japitts
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Re: Can't access ntlworld email address

@smithy23 

Better to keep to one thread for one problem please, otherwise all manner of confusion often results.

Things have been a little busy in this board the past few days, but I'll ping @ModTeam incase this one's got missed.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Ayisha_B
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Message 6 of 6
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Re: Can't access ntlworld email address

Hi @smithy23,

 

Apologies for the delayed response, I have been offline and only just picked your message up this morning. 

 

I responded to your PM first thing. 

 

 

Ayisha_B
Forum Team



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