I joined Virgin over 20 years ago when they were based in Newport. I'm not a Virgin customer at the moment but haven't had any correspondence regarding the termination of my account. Reading the experiences of other virgin email users, I guess that my account has been orphaned.
Is it possible to re-access the account, even if only temporarily to let people know that I have to create a new account? This was my first email account and use it constantly. I use this address for work and need to inform colleagues and family that it has been closed.
I would also be prepared to pay a small fee to access it - even if only for a short while.
Regards.