@jean1964 wrote:
i need to get into my email asap
If you are still having problems you could try this direct link https://mail2.virginmedia.com/ That's currently working for me.
However, the most reliable way to access and manage your Virgin Media email account is to use a third party email client or app. If you have a laptop or pc then Thunderbird is a good choice https://www.thunderbird and it's free. if you have an android or Apple device there are many email apps available,
These days most email apps and clients are pretty easy to set up, you just enter your email address and password and most apps create the necessary settings to download your emails to the app or client. From then on you can send and receive emails without ever accessing the VM website.
However, remember that VM are no longer issuing new VM email address to new or existing customers so clearly they do not see the development of their email service as a high priority going forward. In the long run it might be worth you thinking about switching email provider to one of the large dedicated providers. See here for some ideas https://www.lifewire.com/best-free-email-accounts
Coenoby
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media.
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