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Can ntlworldcom be re enstated after returning to virgin media

Ronboy
Settling in

I have returned to virgin media with a new email address, but to access Google Drive I need to use ntlworld.com to access it as it was set up in that email address. Is it possible to re enstate ntlworld.com address to use again.

2 REPLIES 2

用心棒
Very Insightful Person
Very Insightful Person

Unfortunately it is not possible but there maybe a chance Virgin Media neglected to delete the account. Have you tried access it via webmail or email client?

Hayley_S
Forum Team (Retired)
Forum Team (Retired)

Hello @Ronboy,

 

Welcome to the community page, thanks for posting.

 

I am sorry to say that, once a media account leaves us the NTL email should delete after 90 days from the disconnection date.

 

Many thanks,

Hayley
Forum Team



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