Virgin Media Community

[ananta108]

C:\Windows\system32>curl -v smtps://smtp.virginmedia.com:465 "[REMOVED]@VirginMedia.com:[REMOVED]
* Trying 212.54.56.51:465...
* Connected to smtp.virginmedia.com (212.54.56.51) port 465 (#0)
* schannel: disabled automatic use of client certificate
< 220 csmtp3.tb.ukmail.iss.as9143.net cmsmtp ESMTP server ready
> EHLO DADS-DESKTOP
< 250-csmtp3.tb.ukmail.iss.as9143.net hello [REMOVED], pleased to meet you
< 250-HELP
< 250-AUTH LOGIN PLAIN
< 250-SIZE 52000000
< 250-ENHANCEDSTATUSCODES
< 250-PIPELINING
< 250-8BITMIME
< 250 OK
> HELP
< 214-2.0.0 This is cmsmtp ESMTP service help
214-2.0.0 This is cmsmtp ESMTP service help
< 214-2.0.0 To contact postmaster send email to postmaster@virginmedia.com.
214-2.0.0 To contact postmaster send email to postmaster@virginmedia.com.
< 214-2.0.0 For local information send email to Postmaster at your site.
214-2.0.0 For local information send email to Postmaster at your site.
< 214 2.0.0 end of HELP info
214 2.0.0 end of HELP info
* Connection #0 to host smtp.virginmedia.com left intact
* Closing connection -1
curl: (3) URL using bad/illegal format or missing URL

Here is the error I get with the curl command, I think the last line is relevant, as I also can not send any email using outlook, all settings are correct though

[MOD EDIT: Post split to create own thread, personal details removed]

[Ashleigh_C]

Hi there @ananta108

Thank you so much for your post and welcome back to our community forums! 

We have moved your post so we can deal with this as an individual issue.

Can I just grab a bit more information from you, can you elaborate on the issues you are facing? 

Are you able to send and receive emails via web mail? Have you also tried deleting and an re-adding the mail box in outlook?

Thank you. 

[用心棒]

---

@ananta108 wrote:

C:\Windows\system32>curl -v smtps://smtp.virginmedia.com:465 "[REMOVED]@VirginMedia.com:[REMOVED]
⋮
Here is the error I get with the curl command, I think the last line is relevant, as I also can not send any email using outlook, all settings are correct though

---

Your use of curl  is missing the -u flag before the authentication credentials, for example

curl -v smtps://smtp.virginmedia.com -u username:password

Do not post the resulting output here but instead review it for possible reported causes and then post just the redacted part here or the VM error code. 

BTW there is no need to specify :465

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer and solved, or use  Kudos to say thanks