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Can not access the email

Registered for virgin media had to sign up with a new virgin media email address and every time I log in this comes up.

 

You haven't confirmed this username yet. Please check your inbox for a message called 'Confirm your My Virgin Media username' and click the link in the email.

 

I can't get in to the email to confirm the email  is there a way around this so I can access my account? 

I tried the support by text and nobody was able to help me yet.. I'm really disappointed with the Virgin support service.. and I'm just a new customer.. don’t wanna even see if I need the Virgin support in future... 

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