Menu
Reply
book87
  • 11
  • 0
  • 7
Tuning in
1,666 Views
Message 1 of 16
Flag for a moderator

Can anyone get into their web email?

I have been unable to access my Virgin Media web email for about 3 hours. And obviously some other people are having trouble too. Have tried assorted work arounds, but still can't get in. Just get some unhelpful message about 'It's our problem, not yours. We are working on it.'

alienor
  • 60
  • 0
  • 10
Dialled in
1,652 Views
Message 2 of 16
Flag for a moderator

Re: Can anyone get into their web email?

No and I am getting sick of it. I rarely have problems but when the email is down Virgin's attitude makes me sick. They deny all knowledge when you check for issues in your area and make it look like service is normal. So you try everything known to man on your PC including clearing bowser data, refreshing, trying every web browser in existence and still nothing. An update would be nice Virgin. I pay a fortune monthly for this nonsense and to be without email all day is just a bit thick!!!

book87
  • 11
  • 0
  • 7
Tuning in
1,612 Views
Message 3 of 16
Flag for a moderator

Re: Can anyone get into their web email?

It would be nice to have some idea of what is going on and how long it will last.

steverb2
  • 50
  • 0
  • 8
Dialled in
1,591 Views
Message 4 of 16
Flag for a moderator

Re: Can anyone get into their web email?

v/m treat there customers like mushrooms......... leave you in the dark and feed you **bleep**, same here, pay them bucket loads and when you need help.....     NOTHING........................ THANKS V/M..........for nothing ! 

steverb2
  • 50
  • 0
  • 8
Dialled in
1,586 Views
Message 5 of 16
Flag for a moderator

Re: Can anyone get into their web email?

dont be silly, you expect v/m to tell you whats going on .......... they dont give a dam.........LOL !

用心棒
  • 8.14K
  • 899
  • 2.68K
Very Insightful Person
Very Insightful Person
1,549 Views
Message 6 of 16
Flag for a moderator

Re: Can anyone get into their web email?

Try signing in via the following link, Virgin Media Mail

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks

steverb2
  • 50
  • 0
  • 8
Dialled in
1,430 Views
Message 7 of 16
Flag for a moderator

Re: Can anyone get into their web email?

thank you 

 

0 Kudos
Reply
Sweeper1250
  • 3
  • 0
  • 0
Just joined
1,255 Views
Message 8 of 16
Flag for a moderator

Re: Can anyone get into their web email?

Thanks so much
0 Kudos
Reply
RozInAus
  • 5
  • 0
  • 3
Joining in
1,187 Views
Message 9 of 16
Flag for a moderator

Re: Can anyone get into their web email?

Oh how I feel your pain. If only Virgin communicated with their paying customers when there's an issue. Just spent hours trying everything to get into my emails.

0 Kudos
Reply
RozInAus
  • 5
  • 0
  • 3
Joining in
1,186 Views
Message 10 of 16
Flag for a moderator

Re: Can anyone get into their web email?

I completely agree - not that it helps. 😞
0 Kudos
Reply