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bobpjones
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Can anyone explain why blacklisting and spam filters are not working?

Despite setting up filters and blacklisting certain email addresses they do not work.

Any ideas?

Thanks

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用心棒
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Re: Can anyone explain why blacklisting and spam filters are not working?

If a blacklisted email address is appearing in your Spam folder then it is working as intended.

Post a screenshot of the filter rule or its Conditions and Actions with detail of the incoming emails it is expected to match.

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bobpjones
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Re: Can anyone explain why blacklisting and spam filters are not working?

 Ah right! I thought blacklisting would stop the emails completely. Just have to reject all spam instead.

Thanks

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用心棒
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Re: Can anyone explain why blacklisting and spam filters are not working?

Choosing the Reject All SPAM messages option places reliance historically lacking from Virgin Media spam filters correctly identifying spam. Consider instead creating a filter rule to correctly identify the misidentified spam with an action of discard.

ravenstar68
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Re: Can anyone explain why blacklisting and spam filters are not working?


@bobpjones wrote:

 Ah right! I thought blacklisting would stop the emails completely. Just have to reject all spam instead.

Thanks


That would be a bad idea.  I still get legitimate emails ending up in spam.  If you reject all - then you lose sight of these emails entirely.

Even if you are using a reputable email provider such as Gmail or Outlook.com - I would never recommend rejecting all spam.  No one gets it right 100% of the time.

Tim

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bobpjones
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Re: Can anyone explain why blacklisting and spam filters are not working?

Yes I've discovered that a nuiscance email is still getting through 😐
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bobpjones
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Re: Can anyone explain why blacklisting and spam filters are not working?

Yes that was something I was prepared to tolerate, but it didn' stop the nuiscance email, so I'll have try creating a filter
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sacko123
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Re: Can anyone explain why blacklisting and spam filters are not working?

This doesn't work for me.

I have set up a filter with:-

From contains 'getyourprizeonline'

Actions = 'discard'

process subsequent rules not ticked

I still got email from '<tony@snd.getyourprizeonline.com>' in my spam folder.

My guess is that VM flagged this as spam and the spam filtering happens before my filter.

 

 

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Graham_A
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Re: Can anyone explain why blacklisting and spam filters are not working?


@sacko123 wrote:

This doesn't work for me.

I have set up a filter with:-

From contains 'getyourprizeonline'

Actions = 'discard'

process subsequent rules not ticked

I still got email from '<tony@snd.getyourprizeonline.com>' in my spam folder.

My guess is that VM flagged this as spam and the spam filtering happens before my filter.

 

 


Your guess is correct.

________________________________
Graham

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