2 weeks ago
When I try to open my mail box I get the message forbidden. I have phoned Virgin twice and all they do is Change my password
Thanks for posting and welcome to the community. My apologies for the email issues. I'll PM you now to look into this
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a week ago
It is now one month that I am unable to access my mail box on computers.
when I do I receive the message
WE DID NOT RECOGNISE THE USERNAME OR PASSWORD YOU ENTERED PSE TRY AGAIN.
I have tried on many computers and I have asked someone who is an IT TECHNICIEN to try on his computer but the same message comes back.
PLEASE please HELP URGENT