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Blueyonder. you might need to updateyour or give your permission to sync this device

Joining in

I have been getting the above message on a banner in my quite randomly. I tend to just click the "dismiss" button and it disappears for a while (sometimes months) and then comes back again. 

At 11.07 today I was happily sending emails and then the Banner appears again and my email from 11.18  are now sitting in my draft folder.

I went into settings and changed my password and updated my Sync. But I still keep getting the banner appearing. Help!!!

I am self employed, WFH and this is my work email account so I need this resolved ASAP  



Very Insightful Person
Very Insightful Person

Where is this issue occurring and on what type of device?

As a temporary workaround use webmail.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
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