on 20-09-2023 18:56
I can’t access my email on my phone. I keep getting “no pw on this account”. How do I reset this password
on 20-09-2023 19:22
Also I’ve been waiting on the phone for over 30mins now trying to get through 🤬
on 21-09-2023 19:30
Hi @Malkyffc
Thanks for posting and welcome back to the community.
Sorry to hear of the email issue.
I'll send you a PM now to assist further.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill
on 22-09-2023 13:54
Thanks for joining me on PM and confirming you have already got this sorted.
Please do pop back to the community if you need further assistance.
Best wishes.
