Virgin Media Community

[JLPetrie]

Just switched laptops and updated to Windows 11. While I can open my Blueyonder email account it will not operate nor has it moved over outstanding emails although I can access them via Virgin Media. Any suggestions will be welcome - thanks.

[jpeg1 · Accepted solution]

Install an email client like Thunderbird, and set up an IMAP account. It should download your emails from the Virgin server.  

[davenutts]

Did Jpeg1's ansewr help?

Still looking further into this but Jpeg1's answer was my original suggestion. However not sure if you are currently using a client as you say you can access your mails via my virgin media.

When you say open your blueyonder email account - is this from another device or email client such as outlook etc.? If so you definitely need to set up the IMAP & SMTP server settings.