He wants to get it closed down permanently. How does he go about doing this?
He cannot delete it himself but the Forum Team (VM staff who support this forum) can arrange for that to happen.
Due to General Data Protection Regulations (GDPR) VM staff usually have to be talking to the original Broadband contract holder (your father) before they can make such major changes to an email account.
One of the team will contact you via this thread in the next day or so and they can take the details by Private Message and give you an explanation of the security requirements in this instance.
My recollection is that In the past, they have been happy to take instructions from the original account holder once they have set up a forum account in their own right and posted on the forum. However, wait to hear from the Forum Team first.
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