on 02-12-2023 10:11
My blueyonder email stopped working this morning.
Nothing unusual I thought, but when I tried to login to the virgin media Web site to reset, it didn't recognise my email address, so I had to change to my alternative outlook email which let me login. But now I can't see how to change the password on my existing blueyonder email that I've been using for 20odd years
Very frustrating
Cheers
Kev
on 03-12-2023 11:38
Hi @kevcole
Welcome back to the community forums
Sorry to hear you're having issues with changing your blueyonder email at this time.
Just to confirm, are you able to access your online account with the outlook email and your blueyonder is a secondary email you have attached to your service account?
on 03-12-2023 13:44
Hi carley
All sorted now.