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Blueyonder email not available

Blueyonder email not available

My Blueyonder email has not worked since this morning and when I log in I get the following message. Please can someone help me access it:

 “Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

If the problem continues, please call our team for help on 150 from a Virgin Media phone or mobile, or 0345 454 1111 from any other phone and select option 2. For details about how much it costs to call our team from a Virgin Media home phone, visit virginmedia.com/callcosts. Call costs from other networks and mobiles vary.”

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Very Insightful Person
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Re: Blueyonder email not available

It is likely that your email account has been locked for security reasons.

If resetting the password via your My Virgin Media account does not restore access then the VM Forum Team should be able to assist you when they reach this thread.

________________________________
Graham

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media, I'm a VM customer. There are no guarantees that my advice will work. Learn more

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Re: Blueyonder email not available

Hi mf004b1567,

 

Thanks for your post and for reaching out to the community forums. Sorry to hear that you have been having issues, I'll send you a PM to get your account details.

 

Cheers,

Corey C

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Re: Blueyonder email not available

thank you Graham, i'll give it a try after the cricket has finished 👍

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Re: Blueyonder email not available

Thanks Graham, looks like it was a security issue, password change has worked.👍

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