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Blueyonder email hacked

Joining in

My Blueyonder email has been hacked they got into my Facebook Netflix etc. 

I spent 45 minutes on the phone to Virgin who will not close the blue yonder email because I don't have a VM account! Even though VM bought blue yonder?!

The only way I have seen people get help is getting someone to help from the forum by private message.

Please please help!


Forum Team
Forum Team

Hi @cday123456 👋 Thank you for your post and welcome to the Virgin Media Community 😀

We're sorry to hear what's happened 😔

In order to look into this for you further, we'll send you a private message on here. Look out for the envelope in the top right-hand corner. 

If you're on a portable device with a smaller screen, click on the icon in the top right-hand corner and select "messages" from the additional menu options.