Blueyonder email hacked / no access

[rcpepler]

I've had my email hacked this morning and cannot access the account via Virgin Media to reset the password - keeps telling me my account is unavailable.

How do I address this - as the miscreants are sending inappropriate messages to both personal and business accounts.

[Travis_M]

Hi @rcpepler 

Thanks for posting on our community forum and sorry to hear about the issue with your account

I am going to drop you a private message now to investigate further, please keep an eye on your inbox for a message from myself