on 27-06-2023 08:50
Hi
My Blueyonder Email address is still not working. I have been unable to send or receive emails since the 18th of June.
Despite contacting Virgin Media and being passed from one department to the next the issue remains.
I was advised that a 'Ticket' had been raised and someone would contact me, but still nothing.
I need help. what should I do ?
on 27-06-2023 08:59
Hi Norman561,
We have now restored the ability to send and receive emails for all affected accounts. Our teams are continuing to work flat out to restore historic emails into the inboxes of a small proportion of accounts. We apologise for any inconvenience caused.
We do have a Forum thread dedicated to this issue here if you want to keep an eye out for updates 👉 Email Issue.
Thanks,
Megan_L
on 27-06-2023 09:43
Still not receiving anything to my Blueyonder account. Logging on using my PC continually advises me that my settings are out of date. I cant see how to sort this.