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Jolou1
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Blueyonder email address forbidden

For months now i have had FORBIDDEN as my my access to one of my email addresses i have call dozens of times each time im told they can see no problems or wait 1 hr and we will have it fixed I've also been told we'll refer this to our IT department and given a reference number and told then to wait no more than 5 days still not fixed, have re set the password many time still no change I'm fed up with waiting on hold for them to answer the call upto an hr each time.... olease can anyone tell me how this can be fixed 

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John_GS
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Re: Blueyonder email address forbidden

Hi Jolou1

 

Thanks for posting and welcome to the community. I am sorry for the delayed reply and indeed the email address issue.

 

I'll be more than happy to help with this via PM.

 

Kind regards,

John_GS
Forum Team

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