Thanks so much for that @Graham_A
I didn't have any visibility of that this end for some reason.
I have responded to the OP via PM now anyway 🙂
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A ticket was raised as one of the email accounts on my account is not available.
The ticket appears to have been closed even though the issue was not fixed by resetting the password.
Thanks for chatting with me via PM @momark
So pleased we were able to get this sorted for you 😄
Don't hesitate to pop back on the forums should you have any other issues.
Have a lovely day.
Thank you so much Ayisha for being so responsive and helpful 😀
I assume you've been liaising with my colleague via a different thread?