Menu
Reply
stmawes
  • 1
  • 0
  • 0
Joining in
494 Views
Message 1 of 3
Flag for a moderator

Blueyonder blocking outgoing emails

I am unable to send any emails from my normal email account as they are being blocked by smtp.blueyonder.co.uk as my IP address is active on the local abuse blacklist.

How do I resolve this?

 

0 Kudos
Reply
用心棒
  • 7.13K
  • 791
  • 2.42K
Very Insightful Person
Very Insightful Person
456 Views
Message 2 of 3
Flag for a moderator

Re: Blueyonder blocking outgoing emails

The blocking issue has been flagged to the forum team; be aware it can take them a few hours / days to respond.

FYI: recommended server settings are:

Incoming

Account typeIMAP
Usernamerichard.branson@virginmedia.com
Server port993
AuthenticationPassword
SSL/TLSYes
Server hostimap.virginmedia.com


or:

Account typePOP3
Usernamerichard.branson@virginmedia.com
Server port995
AuthenticationPassword
SSL/TLSYes
Server hostpop3.virginmedia.com

 

Outgoing

Account typeSMTP
Usernamerichard.branson@virginmedia.com
Server port465
AuthenticationPassword
SSL/TLSYes
Server hostsmtp.virginmedia.com


[source: Email settings change https://community.virginmedia.com/t5/Email/Email-settings-change/td-p/3369438]

0 Kudos
Reply
Ashleigh_C
  • 3.34K
  • 130
  • 258
Forum Team
Forum Team
431 Views
Message 3 of 3
Flag for a moderator

Re: Blueyonder blocking outgoing emails

Hi there @stmawes 

 

Thank you so much for your post to our community forums and welcome to the team! It's great to have you here and thank you to @用心棒 for your insight into this. 

 

I am so sorry that you are facing this issue with your email! I'd love to take a more in depth look for you so I am going to send you a PM so we can ask a few more questions an get this sorted.

 

Please keep and eye out for the purple envelope in the top right corner of your screen alerting you to a new message.

Ash_C
Forum Team



New around here? To find out more about the Community check out our Getting Started guide


0 Kudos
Reply