I am unable to send any emails from my normal email account as they are being blocked by smtp.blueyonder.co.uk as my IP address is active on the local abuse blacklist.
How do I resolve this?
The blocking issue has been flagged to the forum team; be aware it can take them a few hours / days to respond.
FYI: recommended server settings are:
[source: Email settings change https://community.virginmedia.com/t5/Email/Email-settings-change/td-p/3369438]
Hi there @stmawes
Thank you so much for your post to our community forums and welcome to the team! It's great to have you here and thank you to @用心棒 for your insight into this.
I am so sorry that you are facing this issue with your email! I'd love to take a more in depth look for you so I am going to send you a PM so we can ask a few more questions an get this sorted.
Please keep and eye out for the purple envelope in the top right corner of your screen alerting you to a new message.
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