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drifteasy52
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Blueyonder account hacked

As per previous comments (eg starashton) my long standing blueyonder email has been hacked. I no longer have a virgin account having moved. In order to post this I have had to reapply to join this community as my previous details had been changed. Please help. 

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Graham_A
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Re: Blueyonder account hacked

The VM Forum Team should be able to arrange for your old blueyonder email address to be fully deleted.  This should have happened 90 days after you ceased to be a customer.

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Graham

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drifteasy52
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Re: Blueyonder account hacked

Thanks graham_a, does that mean the team will pick up this message or have I to go somewhere else?

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Graham_A
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Re: Blueyonder account hacked


@drifteasy52 wrote:

Thanks graham_a, does that mean the team will pick up this message or have I to go somewhere else?


Yes, they will pick up this message in the next day or so.  No need to post elsewhere.

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drifteasy52
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Re: Blueyonder account hacked

Thank you.

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drifteasy52
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Re: Blueyonder account hacked

My old blueyonder email still seems to be live. 

 

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drifteasy52
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Re: Blueyonder account hacked

My old blueyonder email still seems to be working. According to Graham this should have been closed down 90days after I closed my account with you in Jan 2019. It’s been taken over by someone and used to operate on Ebay, which is now locked. Please help. 

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Graham_A
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Re: Blueyonder account hacked

@drifteasy52  This thread seems to have been missed by the staff so I will escalate it for you.

It may still be a day or so before they respond, but it should hit their priority queue.

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Zak_M
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Re: Blueyonder account hacked

Good afternoon @drifteasy52 

 

Sorry for the delay in response there. 

 

We can arrange for this to be removed for you. 

 

I will drop you a PM so that I can get some account information. 

 

Kind regards,

Zak_M

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Zak_M
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Re: Blueyonder account hacked

Good morning, 

 

Just wanted to confirm after our PMs yesterday that this has now been deleted. 

 

Kind regards,

Zak_M

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