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Blueyonder account hacked

Hi, me blueyonder account has been hacked, someone has twice changed my Instagram this week and has now deleted the emails from my account, can anyone help in deleting my blueyonder account as it’s now unsafe.

 

many thanks

Jo

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Re: Blueyonder account hacked

Hi Jo,

 

I'm sorry to hear this has been happening with your blueyonder account, and I can appreciate you're keen to get it stopped.

 

Just to confirm, is the email linked to an active Virgin Media account? If not, we should be able to remove this no problem. 

 

Thanks

 

Melissa 

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Re: Blueyonder account hacked

Hi Melissa,

No, It’s an old account. My current virgin account has a virgin media email address.

 

thanks

Jo

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Re: Blueyonder account hacked

No problem, I'll pop you a private message then 🙂

 

Thanks

 

Melissa 

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