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Blue yonder email not accessible?

Nedly
Joining in

Hi all

For some reason my Blueyonder emails have stopped. I’ve tried signing back in but I cannot get access. I’ve been locked out for weeks now. HELP!!

1 ACCEPTED SOLUTION

Accepted Solutions

用心棒
Very Insightful Person
Very Insightful Person

Are the email accounts linked to an active Virgin Media broadband account?

If not, has it been more that 90 days since it was terminated?

Try following the advice here to reset the email account's password, Re: Secondary email password - Virgin Media Community - 5200830

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See where this Helpful Answer was posted

2 REPLIES 2

用心棒
Very Insightful Person
Very Insightful Person

Are the email accounts linked to an active Virgin Media broadband account?

If not, has it been more that 90 days since it was terminated?

Try following the advice here to reset the email account's password, Re: Secondary email password - Virgin Media Community - 5200830

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click helpful.jpeg Mark as Helpful Answer and solved, or use thanks.jpeg Kudos to say thanks

Thankyou. 


that sorted it straight away. 
just have 600 emails to go through now though. 👍🏻👍🏻👍🏻