I have suddenly started recieving approx 10 emails a day all from the same @email address. I keep adding them to my blacklisted emails but they are still coming through as the begining of the email address is different for each one. Is there any way to completely blacklist the sender based on the @.... Part of an email address? It's driving me nuts. Thanks for any help
Go to ☰ > Settings > ▸ Email > Filter Rules > Add new rule and create a rule similar to the following:
NB: replace example.com with the email domain you wish to block and if further domains needs to be blocked just append them with a separating vertical line, for example example.com | example.net | example.org
Should you find yourself creating more than a handful of filter rules do consider looking for another email service provider with better spam handling and security that is equal to or greater than the service it will be used with.
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more Have I helped? ClickMark as Helpful Answer or useKudos to say thanks
Miscreants frequently change the sender's From address and/or Subject in anticipation that they will be blocked and this makes the blacklist function unsuited to the task of blocking spam. Instead consider create a filter rule.
It is likely the rule has failed to match as its conditions have not been met; probably because lookalike characters have been used, for example using your browser find function you will see that norton is found but not nοrtοn because:
the former use the expected Latin small letter o
but the latter use an unexpected Greek small letter omicron
Examine the source text of the email to confirm if this is the case; in webmail select the message, then ☰ > View source and review the values of From: and Subject: lines.
Should you find that you are having to create / manage more than a handful of filters to identify spam consider seeking an alternative email service provider with better spam handling or use an email client's inbuilt spam filter, for example Thunderbird.
Sorry but i dont understand any of that technological jargon. I have used.VM email for years and cannot change to another provider as there are htoo many people to notify of a change. VM need to sort this glitch as its not just me who has this problem.