cancel
Showing results for 
Search instead for 
Did you mean: 

Bad Request

cyclops365
On our wavelength

When accessing email through : mail.virginmedia.com

I get this message

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

PLEASE HELP!

1 ACCEPTED SOLUTION

Accepted Solutions

用心棒
Very Insightful Person
Very Insightful Person

If the issue does not persist when using your browser's Incognito / Private window then when it next occurs;

    • select the padlock icon shown in the address / location bar
    • look for an option to either clear / view cookies in the pop-up menu
    • then follow the process to remove the cookies shown for the site

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanks

See where this Helpful Answer was posted

1 REPLY 1

用心棒
Very Insightful Person
Very Insightful Person

If the issue does not persist when using your browser's Incognito / Private window then when it next occurs;

    • select the padlock icon shown in the address / location bar
    • look for an option to either clear / view cookies in the pop-up menu
    • then follow the process to remove the cookies shown for the site

-- 
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Select Mark as Helpful Answer or 🖒 Kudos to say thanks