Does anybody please have any contact email addresses for Virgin Media please?
Thanks In advance
There is no customer-facing email for VM. If this relates to your earlier query today ref a complaint, you'd do best to stick with that original topic
VM's complaints processes are fairly worthless, you might get a more useful outcome ref your installation by elaborating a bit more on the issue on the topic above and see if there is anything that the VM forum team can do to help you. If not, then follow one of the complaint routes from the topic above or process a complaint via the VM forum team.
Hi ELoi4092, thanks for the message and welcome to the forums.
I am sorry to hear that you have issues with the service and we do not have an email contact.
Would you be able to confirm what the query is regarding and we will aim to assist. ^Chris.
My email address is [MOD EDIT: Personal details] and I would like to talk about the terrible way I have been treated by Virgin Media and the constant lies I have been told.
I look forward to hearing from you Chris.
Thanks for coming back to us ELoi4092,
Can you tell us what has happened to make you feel this way? Is it to do with a fault, billing issue or something else entirely?
If you can tell us what your query is about, we may be able to assist you further. Unfortunately, if it's to do with new package deal or contract change this is not something we deal with from this forum.
If it is relating to the issue above, you will need to contact our team directly on 150/0345 454 1111 or use our WhatsApp messaging service on 0730 532 7112.
Please let us know what your query is so we can assist you further.
Kind regards Jodi.
Thanks for your further post in regards to your installation complaint, I am sorry yo have experienced delays with this.
I can see from your previous posts and from your services on my side that your complaint case is already with the Installation Complaints team, which is the correct process.
We would not be able to interfere with this case whilst the install complaints team have ownership as it is with the correct team.
They will keep you updated as and when they get correspondence from the field team about your installation.
I am sorry there is nothing more we can do from here.