Virgin Media Community

[mugshot]

Here's another suggestion for combating the spam we are getting at the moment (Feb 2021). Hopefully it won't be needed once the built in spam filter is working again.

To set it up:

• To to the Web Mail app: https://my.virginmedia.com/my-apps/email/mailbox
• Log in
• Open settings by clicking the three bars top right, and choose 'Settings'
• Under 'Email' choose 'Filter rules'
• Click 'Add new rule' and enter a rule that looks like this:

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Further note:

If you want to check how well this will work before trying it, you can view the source of a few incoming emails:

• Open an incoming email in the web mail app.
• Along the top there are options for replay, forward, delete, then 3 bars menu button, click that.
• Choose 'View source' from the menu.
• Look for 'Authentication-Results'

Below 'Authentication-Results' you see most legit emails say 'spf=pass' while most spam won't.

SPF is a protocol that was introduced to reduce spam, so it works quite well.