Menu
Reply
deelay01
  • 1
  • 0
  • 0
Joining in
144 Views
Message 1 of 2
Flag for a moderator

Another NTLWORLD email account hacked - please help

I have an old NTLWorld e-mail account that has been compromised and is sending out rogue e-mails and is being picked up as being hacked. It wasn't deleted when I left VM for Sky (like I was told it would be - in 90 days) and has remained in service since then and I'm now back with VM again. I think its known as an orphaned account? I tried to change the password but cant access it. So I need to delete it but I can't do that either.  It seems to be a recurring problem on this forum. Can someone assist me with this please?

0 Kudos
Reply
Martin_N
  • 5.29K
  • 223
  • 302
Forum Team
Forum Team
100 Views
Message 2 of 2
Flag for a moderator
Helpful Answer

Re: Another NTLWORLD email account hacked - please help

Hi deelay01,

 

Thank you for your post and welcome to the community. 

 

I'm very sorry to hear this. I will private message you so we can look into this further.

 

^Martin

0 Kudos
Reply