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An error occurred inside the server which prevented it from fulfilling the request.

nf1236
On our wavelength

Email not sending - blueyonder.  This happened before when I used Chrome so I moved to Edge, now happening on that one - how to fix?

2 REPLIES 2

Kath_P
Forum Team
Forum Team

Hi nf1236, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

  • We're sorry to hear you're having an issue with sending email from your blueyonder email address. 
  • Can you confirm if this is happening when using a client or email app too or is this only when using webmail?

Is this error also coming up on every email you try to send or only to a specific address?

Pop back and let us know so we can provide some additional support. 

Thanks, 

Kath_P
Forum Team
Wishing you & your family a very Merry Christmas and a Happy New Year

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I'm getting this same error. Happened a few weeks ago and then again yesterday. Had to use Windows mail to send anything. Seems to resolve if you shut down & reboot but that's a faf especially as I'm trying hard to wind up one parents estate and now organise a funeral for his wife!