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Nici19740
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All e-mails beyond July 2021 have dissappeared?

All my e-mails have dissappeared, 11 years worth, just have from July 2021. Can anyone help? TIA

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用心棒
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Re: All e-mails beyond July 2021 have dissappeared?

Sign into webmail and:

  • check Trash folder for missing emails
  • select ☰ > Settings > ▸ Email > Change IMAP subscriptions (located towards foot of page), expand all folders to confirm all are selected and then Save
  • check other folders in case missing emails were moved elsewhere

If the missing emails still cannot be found then they are unfortunately considered unrecoverable.

FWIW there are a number of posts on this forum, and on others, with similar reports and various reasons given for the loss, i.e. OS / email client update, user or miscreant activity, etc.

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Corey_C
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Re: All e-mails beyond July 2021 have dissappeared?

Thanks for your post and welcome to the Community Forums, Nici19740,

 

Sorry to hear that you have lost emails. Have you been able to try @用心棒 recommendations? 

 

Cheers,

Corey C

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