Virgin Media Community

[Wen21]

My old ntlworld account has been hacked and they are demanding money

My phone is also infected 

Please get this account removed as I can no longer access it

[Steven_L · Accepted solution]

Hey Wen21,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your old NTL world email account. 
I would be happy to take a further look into this for you but first I would need to confirm a few details via private message, please look out for my message and we can get started.
Kind Regards,
Steven_L