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Coolercoats
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Accidentally Deleted Secondary Account

Hello, I've accidentally deleted a secondary email account from my virgin email account this evening. I still have a virgin primary email account and am hoping I can have this restored. It is linked to my business so is important to me. Any help appreciated.

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DJ_Shadow1966
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Re: Accidentally Deleted Secondary Account

Hello

As this is a time critical issue. As a side note the email address are only meant for residential use.

I have escalated to the VM forum team, one of the VM staff will be along in this thread to have a look at it for you.

Regards Mike

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Coolercoats
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Re: Accidentally Deleted Secondary Account

Hello Mike 

Thank you for this.

I am a sole trader with my business registered at my home address. The same address as my main email account.

Hopefully, someinevwithin the team can resolve.

Thanks again, Gavin

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David_Bn
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Re: Accidentally Deleted Secondary Account

Good Morning Coolercoats,

 

Thanks for your post and a very warm welcome to our Community Forums!

 

Sorry to see you've been having difficulty with the secondary E-Mail account

 

To action this, we will need to pass data protection on your account and I will therefore send you a PM so we can have this resolved in a private arena

 

Check out the purple envelope in the top right hand corner for a PM from me

 

Kindest regards,

 

David_Bn

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