Virgin Media Technical Team have been rubbish. All they have been doing is passing me from one section to another as they didn't want to or couldn't solve my problem.
I received a phone call from them on Friday saying that they were closing my Fault as they could send emails with attachments at their end and that I had to contact AVG as it was probably their problem.
I contacted AVG and explained the problem to them. They did some investigation remotely on my PC and confirmed that it was definitely not my Anti-Virus that was causing the problem but it was my email.
They offered to fix the problem remotely which was occurring on both my PC and Laptop at some considerable expense to me.
I accepted their offer because I knew that if I went back to Virgin, I was likely to be passed from Team to Team like last time
The problem is now fixed and I can now send emails with attachments.
I am disappointed that Virgin Media did not offer to investigate my problem remotely to try and find the cause of it so on this occasion I will give their Techical Teams Zero out of Ten as they were useless.