Menu
Reply
Highlighted
  • 5
  • 0
  • 0
Tuning in
203 Views
Message 1 of 3
Flag for a moderator

Access to email

I can no longer access my emails on Windows Mail or virgin web mail. It shows the following error.

Your mailbox is not available at the moment.

Please retry again in one hour and make sure you are using the correct password to access your email from all of your devices.

I have read the similar posts and changed my virginmedia password. Still no access.

0 Kudos
Reply
Highlighted
  • 4.43K
  • 262
  • 468
Forum Team
Forum Team
179 Views
Message 2 of 3
Flag for a moderator

Re: Access to email

Hi Teatotal,

 


Thank you for reaching out to us in our community and a warm welcome to you, I am sorry to hear you are  unable to access your emails.

 

 

So I can help further I will invite you into a private chat, please click on the purple envelope to accept.

 

 

Regards

 

Paul.

 

 

0 Kudos
Reply
Highlighted
  • 5
  • 0
  • 0
Tuning in
67 Views
Message 3 of 3
Flag for a moderator

Re: Access to email

My problem was resolved by moderator Paul_DN but it had to be via instruction from my wife who is named as the account holder.

My account had been blocked due to security issues and had to be unlocked.

Thanks.

0 Kudos
Reply