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Dassc
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Access old NTL email - Help to get access so that a link can be verified

My son needs to get access to our old email on NTL so that he can verify an account that was linked to the NTLworld email account.

Suggestions please as to how this can be done. Many thanks

 

Debs

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MissPasko
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Re: Access old NTL email - Help to get access so that a link can be verified

I take it that you are no longer VM broadband customers?  The email addresses and mailboxes are supposed to be deleted 90 days after service ends.  VM cannot help you.

Check the email address is dead and buried by running it through mailtester.com.

Most services that require an email address as the username (or for password recovery etc) will have a procedure for you to prove entitlement and reclaim access to your account.  You need to ask them how to do so.


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Very Insightful Person
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Re: Access old NTL email - Help to get access so that a link can be verified

If you no longer have VM broadband and the account has been closed it can't be done

As a Very Insightful Person, I'm here to share my knowledge. I don't work for Virgin Media.

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