Access emails

[darrincutting]

Hello. I am trying to change the password on my email accounts to match my VM login details and keep getting the following error message: Validation of server imap.virginmedia.com failed due to invalid credentials

[用心棒 · Accepted solution]

Are you trying to set a new password from within webmail? Yes, then this is the wrong place. To (re)set an account's password either:

• sign into My Virgin Media and select Account settings > Account details > Edit, located adjacent to Password
• go to Forgotten your Password? | Reset Here | Virgin Media

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