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mijawall61
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Access To Virgin.net email

my virgin.net email was disabled but I need urgent access to personal data within the mailbox.

pls advise how I access this.

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coenoby
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Re: Access To Virgin.net email


@mijawall61 wrote:

my virgin.net email was disabled

pls advise how I access this.


Do you currently have a Virgin Media broadband account and if so did you get the Virgin.net address linked to it?

If not the email account may well have been deleted by Virgin Media as an orphan account and VM staff will be unable to help you regain access unless you left VM within the last 90 days.

You could try resetting the password on the account by clicking on the Forgotten password link from this sign in page.  https://mail.virginmedia.com     Enter the email address when prompted for your username and answer the security questions.

It's a long shot but it might just work. 😟 

However, if you can regain access you need to be aware that it may not be around for long because if you are not a VM broadband customer VM could delete it at anytime.

Coenoby

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Anonymous
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Message 3 of 8
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Re: Access To Virgin.net email

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mijawall61
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Message 4 of 8
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Re: Access To Virgin.net email

I guess you'd class it as an orphan account. 

Tried the approach of using my account credentials but doesn't recognise any of it. 

Virgin have screwed me and closed the account without any notice.  Sharp practice and completely unprofessional. 

 

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mijawall61
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Message 5 of 8
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Re: Access To Virgin.net email

Yes. Now I can even access my llfaccount let alone use it

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Anonymous
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Message 6 of 8
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Re: Access To Virgin.net email

your notice was in the T&C when you had the email. that you should have read when you agreed to the contract and terms.

If the email is not attached to a active account your lucky its lasted this long
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mijawall61
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Message 7 of 8
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Re: Access To Virgin.net email

Not at all helpful.  My point remains.  Sharp practise

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Anonymous
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Re: Access To Virgin.net email

maybe not helpful to you but true. and helpful to anyone else that may be int he same boat but not yet lost access