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552 5.7.0 SPAM Content Found (VM603) sjk3lBh4ZOMHvsjk3loiQl

Hi folks,  Please forgive me as I am not a techie and its my first time posting here.  My Outlook keeps giving me the above 'Undeliverable' 'SPAM' message, and it has suddenly begun preventing me from sending perfectly ordinary emails, I'm doing nothing different.  I think I saw somewhere on the forum that this is a recent mess-up by Virgin - can anyone guide me what the heck I can do?

With appreciations

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Re: 552 5.7.0 SPAM Content Found (VM603) sjk3lBh4ZOMHvsjk3loiQl

Try to locate the cause by:

  1. sign into webmail
  2. setup the email causing an issue to be sent to yourself
  3. hghlight half of the email's content and cut (Ctrl + X) and then send
  4. if the email arrived in your:
    • ​▸ Inbox then repeat step 2, 3 and 4 but this time replace the email content with that stored in your clipboard (Ctrl + V)
    • ▸ Spam folder then reply to it repeating steps 3

Continue repeating until cause of Spam Content Found warning is found and then try to work around it.

Should the cause remain unknown and the spam filters have failed to automatically clear the false positive after 24 hours post back here to have the issue flagged to the forum team; in the meantime use an alternative email service to send any urgent email.

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