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amador
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vandalised street cabinet

Virgin media engineers left the door of one of the street grey boxes unlocked and open, I reported this yesterday by phone but no action has yet been taken.  The box it at the junction of Primrose Woods and Bartley Woods, Birmingham B32 3re

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LittleMick73
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Re: vandalised street cabinet

Hi unfortunately things don't move that fast with Virgin, hopefully it will be addressed, if not the number for street boxes is 0330 333 0444 it's an automated system but has worked for me in the past.Regards Micky
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amador
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Re: vandalised street cabinet

Hi. This one, as far I can see hasn't yet been vandalised, but with the door left open it could happen any minute.

Does Virgin prefer to spend time and money repairing a vandalised one rather than sending out someone with a key to lock it? 

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LittleMick73
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Re: vandalised street cabinet

Hi I don't know, you are on a public forum so all I have tried to do is point you in the right direction, I am a Virgin customer who gives up my time to try and help others.Regards Micky
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