As part of signing up the other month we were meant to be sent a free tv with our package. The last email i received was on the 7th of July saying that it is about to be delivered by our partners Exertis. I still haven't received it and don't know who to contact or ask about when it will arrive? Has anyone else had this same issue and know who to ask? Thanks
Thanks for your post and a warm welcome to the community
I'm sorry if you still haven't received your free gift when joining us. If Exertis have attempted the delivery and no one was in to accept the delivery, they will try to call you and leave a card through the letter box to let you know they've been. Have you not received anything like this at all?