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gothyjam
On our wavelength
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Message 1 of 13
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the same boat ?

just how many vm old and new customers  have been conned by vm into new contracts ???

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chenks
Wise owl
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Message 2 of 13
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Re: the same boat ?

"conned" ?
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Superuser
Superuser
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Message 3 of 13
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Re: the same boat ?

by changing your package you start a new contract. how have you been "conned"

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gothyjam
On our wavelength
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Message 4 of 13
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Re: the same boat ?

been out of contract for a number of years ,then vm phoned me and said ive been with then 23& half years never left and as a thank you were giving me free of charge a speed boost and some extra channels for 12 months then I could cancel them or pay extra at no time was I told it would put me under a contract ,I decided to leave as I was offered a great deal by another supplier goth through yesterday and was told I was under contract till next May ,they said that they were sorry if someone did not inform me but these things do happen   but anyway I was sent a letter told them I received no letter ,they said that's not there fault either ,then today they change there story apparently I was told about a 12 month contract and a letter was sent and I accepted the 12 month contract because I signed into my account ,( or was I just paying my bill ??? ) best one the call centre phoned an hour ago with you guessed it a free upgrade as I was a great long time customer and to say thanks ,vm are now saying that its me who is not being truth full  going to take to deadlock ,

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gothyjam
On our wavelength
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Message 5 of 13
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Re: the same boat ?

read the post below ,John .
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gothyjam
On our wavelength
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Message 6 of 13
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Re: the same boat ?

read my post, John ,

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chenks
Wise owl
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Message 7 of 13
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Re: the same boat ?

who is this "john" you keep referring to?
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Tudor
Hero
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Message 8 of 13
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Re: the same boat ?

Perhaps he meant Jock!


There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal
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Superuser
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Message 9 of 13
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Re: the same boat ?


@chenks wrote:
who is this "john" you keep referring to?

Duh, the guy's name is probably John.

 

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Graham
I am a VM customer. There are no guarantees that my advice will work. To say thanks click the kudos thumb. If I have solved your problem please click the helpful answer button.
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chenks
Wise owl
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Message 10 of 13
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Re: the same boat ?

duh, but who is John?
it can't be the OP as it was the OP that told John to "read the below post".
so which post is being reffered to?
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